How Do I Confirm My Cancellation Was Successful?
Cancelling your Durioo+ subscription is not always confirmed with an email from us — it depends on which platform you used to subscribe. Use the steps below to verify your cancellation went through, so you are not charged again.
Who manages your cancellation?
Subscribed via Durioo+ website (get.duriooplus.com) → managed by Durioo+ directly
Subscribed via Google Play Store → managed by Google
Subscribed via Apple App Store → managed by Apple
Not sure which one? Check your email inbox for your original payment receipt — it will be from either Google, Apple, or Durioo+/Stripe.
(Haven't cancelled yet? See: How Do I Cancel My Subscription? — then come back here to verify.)
✅ Google Play subscribers — how to confirm
Open Play Store → profile icon → Payments & Subscriptions → Subscriptions → Durioo+
It should show "Cancelled" or a final expiry date (e.g. "Access until 15 July 2026") instead of a next-payment date
Google sends a cancellation confirmation email — check inbox and spam
You will not receive a separate email from Durioo+
✅ Apple App Store subscribers — how to confirm
Open Settings → your name → Subscriptions → Durioo+
It should show "Expires on [date]" instead of a renewal date
Apple sends a confirmation email to your Apple ID email address
You will not receive a separate email from Durioo+
✅ Durioo+ website subscribers — how to confirm
You will receive a cancellation confirmation email from Durioo+ once your request is processed
Processing is automatic — allow up to 24 hours
No email after 24 hours? Contact us (below) — and please don't re-submit the form multiple times, as duplicates are ignored
Last updated 10 July 2026
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