Subscription & Billing

Bought Durioo+ on TikTok Shop? Here's How to Activate It

If you bought a Durioo+ plan through TikTok Shop or during a Durioo+ live on @duriooplus.malaysia, your subscription is not activated automatically on TikTok. Access is set up through a link we send you on WhatsApp after you send us your receipt. Follow these steps in order.

Important: Do not create a Durioo+ account before we send you the activation link. Creating an account first will cause a conflict and your subscription will not activate correctly. If this happens, contact us to fix it.


Step 1: Send us proof of your TikTok purchase

After your purchase on TikTok Shop or during a live, send a DM to @duriooplus.malaysia on TikTok with your TikTok payment receipt. Our team will reply and redirect you to WhatsApp for the next step.


Step 2: Receive your activation link on WhatsApp

Our TikTok team will send you a subscription activation link via WhatsApp. The link has your plan details pre-filled. Do not share this link with anyone else.


Step 3: Click the link and enter your card details

  1. Tap the activation link from our WhatsApp message.

  2. A subscription checkout page opens with your plan already filled in.

  3. Enter your card details and complete the payment.

This is a recurring subscription. Your card will be charged automatically when your plan renews. You can cancel at any time before your renewal date. See How Do I Cancel My Subscription? for instructions.


Step 4: Sign in to Durioo+ using the same email

After entering your card details, you will be asked to sign in or create a Durioo+ account. Use the same email address throughout this process. This email becomes your Durioo+ login.

Again: do not create a Durioo+ account before reaching this step. The activation link is what sets up your account and subscription together. An account created beforehand will conflict with the link.


Step 5: Confirm your plan is active

Open the Durioo+ app and sign in with the email you used in Step 4. You should now have full VIP access. Your plan duration starts from the activation date.


Something went wrong?

If the link is not working, your VIP plan is not showing after completing all steps, or you created a Durioo+ account before receiving the link, contact us at support@duriooplus.com or chat via anisa.durioo.com. Send us your TikTok payment receipt and the email address you used and we will sort it out, inshaAllah.

Last updated 1 October 2026

Was this helpful?

Support

Can't find what you need?

Our Customer Happiness team is here to help. Reach out and we'll get back to you as soon as possible.