How do I Change my Payment Method?
The steps to change your payment method depend on where you originally started your VIP journey. Choose your platform below!
Apple offers various local payment options. You can use Credit/Debit Cards, ShopeePay, TNG eWallet, or Apple Pay.
How to update:
Open the Settings app on your iPhone or iPad.
Tap your Name at the very top.
Tap Payment & Shipping (You may be asked to sign in with FaceID/TouchID).
Tap Add Payment Method to enter new details, or tap an existing one to update it.
💡 Frequently Asked Questions
Can I use TNG or ShopeePay on the website?
Currently, e-wallets like TNG and ShopeePay are only available for subscriptions made through the Google Play Store or Apple App Store.
My payment failed. Will my kids lose access?
Don't worry! Most platforms will attempt to re-charge your card over a few days. If you update your payment method promptly using the steps above, your VIP access will continue without interruption.
I subscribed on my phone, but I want to pay via the website now. Can I?
To switch platforms, you must first cancel your current subscription on your phone. Once it expires at the end of the month, you can then re-subscribe via our official website.
Google Play offers various local payment options. You can use TnG eWallet, ShopeePay, Boost, or Mobile Billing (Celcom/Unifi).
How to update:
Open the Google Play Store app.
Tap your Profile Icon in the top right corner.
Select Payments & Subscriptions > Payment Methods.
Select Add a payment method or tap More payment settings to edit your existing card or e-wallet.
💡 Frequently Asked Questions
Can I use TNG or ShopeePay on the website?
Currently, e-wallets like TNG and ShopeePay are only available for subscriptions made through the Google Play Store or Apple App Store.
My payment failed. Will my kids lose access?
Don't worry! Most platforms will attempt to re-charge your card over a few days. If you update your payment method promptly using the steps above, your VIP access will continue without interruption.
I subscribed on my phone, but I want to pay via the website now. Can I?
To switch platforms, you must first cancel your current subscription on your phone. Once it expires at the end of the month, you can then re-subscribe via our official website.
To ensure your security, we use two different payment systems for web subscriptions. Because of this, our Support need to provide you with a specific link for your account.
How to update:
Contact Us: Reach out to our support team here : support@durioo.com
Provide Email: Share the email address you use for your Durioo+ account.
Receive Your Link: Our team will confirm which system you are on and send you a secure, direct link to update your Credit or Debit Card details.
Note: Web subscriptions currently only support Credit and Debit cards.
💡 Frequently Asked Questions
Can I use TNG or ShopeePay on the website?
Currently, e-wallets like TNG and ShopeePay are only available for subscriptions made through the Google Play Store or Apple App Store.
My payment failed. Will my kids lose access?
Don't worry! Most platforms will attempt to re-charge your card over a few days. If you update your payment method promptly using the steps above, your VIP access will continue without interruption.
I subscribed on my phone, but I want to pay via the website now. Can I?
To switch platforms, you must first cancel your current subscription on your phone. Once it expires at the end of the month, you can then re-subscribe via our official website.
Last updated 10 July 2026
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