How to Change Your Account Email

Your email address is your Durioo+ login. If you need to change it, contact our support team and we will update it for you.

Do not attempt to create a new account with your new email. Your watch history, profiles, and subscription are all linked to your existing account. A new account would start from scratch.

How to request an email change

1. Email us at support@duriooplus.com or chat via anisa.durioo.com.

2. Tell us your current email address and the new email address you want to use.

3. We will verify the request and update your account.

4. Once updated, use your new email to sign in.

What to expect

• We will confirm the change is complete before you try to sign in with the new address. Do not attempt to sign in with the new email until you receive confirmation from us.

• If you have a subscription, it stays active. The email change does not affect your billing.

• If you subscribed via Apple or Google, your App Store or Play Store subscription is linked to your Apple ID or Google account, not to your Durioo+ email. The email change does not affect that.

Having trouble signing in after an email change?

If you are locked out after a change, contact us immediately at support@duriooplus.com and we will restore access.