Durioo+ on Roku - Setup and Troubleshooting

How to install Durioo+ on Roku

On your Roku home screen, go to Streaming Channels or use the Search function.
Search for Durioo+.
Select the Durioo+ channel and click Add Channel.
Once installed, open it from your home screen.

How to sign in

Open the Durioo+ channel on your Roku.
Select Sign In.
You will see a code on the screen. On your phone or computer, go to [VERIFY: insert activation URL if Roku uses a code-based sign-in] and enter the code.
Sign in with your Durioo+ email address.
Your Roku will update automatically once signed in.

Alternatively, if the app allows direct email sign-in on the TV:

Enter your email address using the Roku remote.
Enter the OTP sent to your email.
You are signed in.

Durioo+ not showing in the Roku store?

Durioo+ may not be available in all Roku regions. If you are outside Malaysia, the channel may not appear in your country's store. Contact us at support@duriooplus.com to check whether your region is supported.

Videos not playing or buffering on Roku

Check your internet connection. Roku needs a stable connection for HD streaming.
Restart your Roku: go to Settings > System > System Restart.
Remove and reinstall the Durioo+ channel.
Make sure your Roku firmware is up to date: Settings > System > System Update.

Signed in but still seeing a paywall?

Sign out and back in to refresh your subscription status:

Go to the Durioo+ channel settings on Roku.
Select Sign Out.
Sign back in using your email.

If the paywall persists, contact us at support@duriooplus.com or chat via anisa.durioo.com. Tell us your Roku device model and the email on your account.